Privacy Policy

Effective Date: [Insert Date]

At The Construction Hub, we believe great relationships are built on trust. That extends not only to the way we bring people together, but also to how we look after your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you. It applies to your use of The Construction Hub website and any information you provide when contacting us or engaging with our community.

The Construction Hub is operated by Sonitus Home Limited, which is the data controller responsible for your personal information.

Who We Are

Sonitus Home Limited
2 Ridgeway Crescent
Tonbridge
Kent
TN10 4NP

Company Number: 11920238

Email: Stuart@theconstructionhub.co.uk

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable laws of England and Wales.

Information We Collect

The information we collect depends on how you interact with our website.

Information you choose to provide

If you contact us, enquire about our events or apply to become a Partner, we may collect information such as:

• Your name
• Email address
• Telephone number
• Company name
• Job title
• Any information you include in your enquiry or application

If you become a Partner, we will also collect the information you provide for your directory listing, which may include your business description, logo, website, social media links and photographs.

Information collected automatically

Like most websites, we collect certain technical information automatically, including:

• IP address
• Browser and device information
• Pages visited
• Time spent on the website
• General website usage statistics

This information helps us understand how our website is used so we can continue to improve it.

How We Use Your Information

We only collect information where we have a genuine reason for doing so.

Your information may be used to:

• Respond to your enquiries
• Process Partnership applications
• Create and maintain Partnership Directory listings
• Administer events
• Improve our website and user experience
• Maintain the security and integrity of our systems
• Meet our legal and regulatory obligations

We will never sell your personal information to third parties.

Our Legal Basis for Processing

UK data protection law requires us to identify the legal basis for processing personal information.

Depending on the circumstances, we process your information because:

• you have given your consent;
• it is necessary to fulfil a contract or take steps before entering into one;
• we have a legitimate interest in operating and developing The Construction Hub; or
• we are required to do so by law.

Partnership Directory

Our Partnership Directory exists to help homeowners, developers and fellow professionals connect with trusted businesses.

If you choose to become a Partner, the business information you provide for your listing will be published on our website.

By submitting this information, you confirm that:

• you have the authority to provide it;
• it is accurate to the best of your knowledge; and
• you consent to it being published as part of your directory listing.

You may ask us to update or remove your listing at any time.

Event Bookings

Tickets for our events are purchased through Eventbrite.

When booking an event, your personal information is collected and processed by Eventbrite in accordance with their own Privacy Policy.

We receive the attendee information necessary to administer our events and communicate with those attending.

Cookies

Our website uses cookies to help it function effectively and to improve your browsing experience.

Some cookies are essential for the operation of the website, while others help us understand how visitors use our site or remember your preferences.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.

Analytics

We may use website analytics tools to better understand how visitors use our website.

Where these tools rely on non-essential cookies, they will only be activated where you have provided your consent.

Analytics information is used to improve our website and is not used to identify you personally.

Sharing Your Information

We only share personal information where it is necessary to operate The Construction Hub or where we are legally required to do so.

This may include trusted service providers such as:

• website hosting providers;
• website developers;
• Eventbrite;
• website analytics providers; and
• professional advisers where appropriate.

Where third parties process personal information on our behalf, they are required to protect it and only use it for the agreed purposes.

International Transfers

Some of the services we use may process information outside the United Kingdom.

Where this happens, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK data protection law.

Keeping Your Information Secure

We take the security of your personal information seriously.

Appropriate technical and organisational measures are in place to protect your information from unauthorised access, alteration, disclosure, misuse or loss.

While no online service can ever guarantee absolute security, we continually review our practices to help keep your information safe.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and regulatory obligations.

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK data protection law, you have a number of rights, including the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information where appropriate;
• object to certain types of processing;
• request restriction of processing;
• request transfer of your information where applicable; and
• withdraw your consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the details provided above.

Making a Complaint

We hope you will never need to, but if you have concerns about how we handle your personal information, please contact us in the first instance.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

Third-Party Websites

Our website contains links to third-party websites, including Partner websites and Eventbrite.

As these websites operate independently of The Construction Hub, we encourage you to read their own privacy policies before providing any personal information.

Changes to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in legislation, technology or the way we operate.

The most recent version will always be published on this page, together with the date it came into effect.